Uber Internship for Fresher BA/BS Students 2024 | Product Design Internships

About the role

At Uber we’re reimagining the way the world moves for the better. That means being ambitious in our decisions and building for something bigger. We’re seeking a hardworking and thoughtful design candidate to help define and complete a giant vision that builds upon what Uber has brought to the world so far. All of our interns make an impact from day one. We are looking for someone who loves problem-solving and thrives on collaboration in a supportive workplace.

As a UX Research Intern, you will conduct research, analyze real user behavior and work with senior Product researchers, Designers, Product Managers, Program Managers, City Operations and Engineers to improve Uber’s current and future products. On a day to day basis, you will focus on understanding different team’s study objectives. You will clarify participant requirements, plan the logistics of recruitment, and run ongoing studies in your region. You’ll operate with awareness of our ethical obligations to our participant c andidates, including informed consent and privacy concerns. You’ll be successful in this role if you are a responsible and organized individual who can look out for many projects, pay close attention to details, and plan well while accommodating the unexpected. Using your strong communication skills, you will effectively contact members of the public to confirm their suitability for studies and schedule their participation in a variety of study formats.

In the bigger picture, your work will focus on improving Uber products like the Driver app, the Rider App, UberEats and our other emerging products. You are encouraged to identify new opportunities for user experience improvements. We strive to understand the inherent behaviors of our users and translate them into product guidelines.

Responsibilities:

• Conduct qualitative research (user studies, interviews, ethnography, secondary research, intercepts) on multiple aspects of how users experience Uber products
• Plan and implement actionable research that meets stakeholder objectives and needs
• Present research findings and recommendations to project collaborators through written reports and oral presentations, and demonstrate impact
• Demonstrate strong analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative
• and qualitative evidence.
• Work with the core UX teams to turn user insights into actionable recommendations
• Strong capability to gain the trust of teams and show the benefit of research

Minimum qualifications:

• BA/BS in Computer Science, Design, Human-Computer Interaction, Literature Cognitive Science, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience.
• 0-2 years of prior work experience in some kind of a research setting
• Strong oral and written communication skills
• Expected date of graduation : 2024/2025

Preferred qualifications:

• Experience with remote usability testing tools, such as UserTesting or UserZoom, a plus
• Strong understanding of strengths and shortcomings of different research methods,
• including when and how to apply them during each product phase
• Organized, detail oriented and able to work independently on multiple projects at once
• Excellent assessment and analysis skills
• Demonstrated proficiency with office productivity tools including email, web browser, web
• apps, database search, spreadsheets/word processors (Google Apps)
• Interest in and familiarity with technology products
• Some design skills
• Self starter, taking initiative keeping relevant partners in the loop
• Open to feedback, great at implementing them back into one’s work quickly
• Quantitative skills are a plus

What’s in it for you?

• You meet some of the most influential people at Uber via this project.
• You get to practice both research and design in a single internship
• Share your work back post internship with your program

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