PTC Urgent Recruitment Drive 2023 for freshers for the post of Cloud Application Engineer. Job Notification for freshers.
PTC Recruitment Drive Details:
| Company | PTC |
| Role | Cloud Application Engineer |
| Qualification | Bachelor’s Degree or equivalent in Engineering / Computer Science |
| Batch | 2020/2021/2022 & 2023 |
| Salary | ₹ 9.4-12 LPA |
| Job Location | Across, India |
| Last Date | ASAP |
| Experience | Fresher |
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Cloud Applications Engineer for IoT
The PTC Cloud Applications Engineer delivers business solutions for Cloud customers and drives continuous improvement in Cloud processes. The Application Engineer executes environment provisioning & installation, executes customer Service Requests and performs pro-active maintenance of Cloud hosted environments. That includes application hardening, patches, performance tuning and covers but is not limited to performance, reliability & compliance. This person will also work closely with Cloud Engineering to support New Service Introduction (NSI) process and adoption of new technologies & offerings and strategically develops and executes solution roadmap that aligns to business strategy.
Responsibilities:
- Work in 24×7 environment – Weekend execution will be required and will be scheduled with rotational shifts
- This role involves some interaction with the customer during Service Request execution
- Provisioning of new environment and installation of IoT Applications aligned with customer needs
- Execute Customer Service Requests on the Cloud environments (restarts, installations, administration activities)
- Execute Proactive maintenance activities of Cloud environments (including application hardening, patch deployments, and performance tuning.
- Maintenance of existing Automations to support new point releases, and bug fixes
- Collaborate with other Cloud teams including Engineering and Portfolio to support NSI process, and Cloud enablement of new offerings and technology
- Proactively escalate to Application Manager any situation that may lead to customer dissatisfaction or impact on the quality of the deliverables
- Proactively identify & propose improvements area in the process, tools & organization to better achieve team objectives (Continuous Improvement)
- Monitor the Service Request and ensures that all Service Requests are responded to as per the defined SLTs
- Cloud point of contact for escalations & prioritizations related to Provisioning & Service Requests
- Mentor new members
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Required Skills and Experience:
- Bachelor’s Degree or equivalent in Engineering / Computer Science.
- Knowledge of Linux Operating Systems Administration & shell scripting.
- Knowledge of Distributed Architecture.
- Understanding of web technologies like Apache and JBOSS .
- Strong motivation to learn new technologies.
- Ability to meet deadlines and work well under pressure.
- Ability to adapt & contribute to continuously evolving environment.
- Ability to work and contribute in a Worldwide distributed team and multicultural environment.
- Comfortable to communicate with customers.
- Ability to prioritize and orchestrate team activities to meet deadlines
- Strong diagnostic and Troubleshooting Skills.
- Flexible, detail oriented and organized with the ability to multitask and work independently.
- Experience or certifications of Public Cloud like Azure or AWS is a plus.
- Experience of IoT Platform – Thing Worx, Axeda, IOT Hub is a plus.
- Experience of Java based application administration is a plus.
- Awareness/Experience using a Ticketing System like Salesforce or Service Now is a plus.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
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